City of Watervliet (population 10254)
Name of service/government operation: Emergency Services Dispatching
Services affected: Dispatching of emergency services
Year started: 2011
Partners: Albany County
Primary goal(s)/motivation(s): reduce manpower and eliminate the duplication od services
What planning process preceded the sharing? desire to cut our budget streamline a process (dispatching)
What governance structures and/or agreements are required to maintain this agreement? City of Watervliet Police Department Albany County Sheriffs department
Challenges: selling the idea to our residents
Benefits: elimination of a duplicated service. Better trained dispatchers. budget reduction for the City of Watervliet
Impact on budget: City of Watervliet was able to eliminate 3 dispatchers (1 dispatcher retired the other 2 were offered jobs with the County dispatching service)
Impact on labor: reduction
Impact on service: none County dispatchers are better trained therefore the service increased
Key contact: Mark Gleason @ mgleason@watervliet.com