Warner, M. E. 2012. "Privatization and Urban Governance: The Continuing Challenges of Efficiency, Voice and Integration," Cities, 29(Supplement 2) s38-s43.  

Privatization has been promoted as an urban reform for more than 40 years. Although cities around the world have pursued privatization, it has not delivered the promised efficiency, voice and service integration gains. City managers recognize the challenges of market management for urban service delivery and the critical difference between a citizen and a consumer. This has led to new hybrid forms of service delivery which jointly engage public, private and citizen groups. However, concerns over efficiency, voice and equity remain.

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Subject: Privatization